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Recovering files from virtual machine backups

You can recover files from host-level backups and host-level backup copies of Windows and Linux VMs. File recovery is supported for VMs that reside on VMware, Hyper-V, AHV, and XenServer hosts. A single file-level recovery can be performed on multiple VMs simultaneously.

Recovery procedures can be run from the backup appliance or from the backup copy target appliance:

Recovering from a local backup or imported backup copy involves creating a recovery object on the backup appliance that contains files from the backup. You recover files by downloading directly from this object or by mounting the object to a recovery target machine.
Recovering directly from a backup copy that resides on a target appliance or resides in the Unitrends Cloud involves creating a recovery object on the target appliance or in the Unitrends Cloud. You recover files by downloading directly from this object or by mounting the object to a recovery target machine.

The method you use to recover files is determined by the following:

Where you run the procedure. Procedures run on a backup appliance differ from those run on a backup copy target appliance.
Whether you are recovering from a backup, imported backup copy, or hot backup copy.
The operating system (OS) and configuration of the protected VM.

See these topics for more on supported recovery methods:

Recovery procedures overview for a description of procedures by backup type and location.
Windows prerequisites and considerations to determine the file recovery options for your Windows VM.
Linux prerequisites and considerations to determine the file recovery options for your Linux VM.

If file recovery is not supported for your Windows or Linux VM, recover the virtual machine instead as described in Recovering a virtual machine.