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ConnectWise PSA Integration

This chapter provides information and procedures about integrating with the PSA tool, ConnectWise. See the following topics for details:

Introduction
Configuring the PSA tool
Configuring settings in ConnectWise
Configuring the Unitrends PSA Integration feature
Configuring PSA settings in the Unitrends system
Editing or removing a PSA configuration
Viewing ticket history
Using the billingInvoker script