This chapter provides information and procedures about integrating with the PSA tool, ConnectWise. See the following topics for details:
• | Introduction |
• | Configuring the PSA tool |
– | Configuring settings in ConnectWise |
– | Configuring the Unitrends PSA Integration feature |
– | Configuring PSA settings in the Unitrends system |
• | Editing or removing a PSA configuration |
• | Viewing ticket history |
• | Using the billingInvoker script |