During deployment, these network settings were configured for the appliance: IP address, subnet, gateway, primary DNS, hosts file, and open ports.
• | The IP address and subnet enable communication between the appliance and other machines on your network. |
• | The gateway enables communication between the appliance and machines on different subnets. |
• | Appliance DNS settings are required for the following: |
– | To connect the appliance to the Internet. |
– | To add assets using only their hostnames (rather than by fully qualified domain names). |
– | To add backup copy cloud targets to the appliance. |
– | To update your appliance from the UI. |
– | To access the Unitrends Community forums from the UI. |
• | The hosts file enables communication between the appliance and its protected assets without using DNS. (But DNS is required for other features and must be set up on the appliance.) During deployment, the hosts file is created and contains an entry for the appliance itself. Additional entries are automatically added to this file any time you add an asset to the appliance or configure a secure tunnel connection (for backup copy to the Unitrends Cloud or to another Unitrends appliance). In most cases it is not necessary to modify this file. |
• | Port security controls which ports are open on the appliance. By default, the appliance is configured with all ports open (port security is set to None Open All). Other port security levels are available and you can close ports by applying one of these other levels. |
You can modify the network settings described above as needed. See the following for details:
Notes:
• | Before changing network settings, you should verify that no jobs are running. Changing network settings while a job is running causes the job to fail. |
• | If you change the IP address, you will no longer be able to access the appliance from a web browser using the previous IP address. To avoid losing web access to your appliance, make sure to assign it valid network settings and to make a note of these new settings. |
1 | On the Configure > Appliances page, select the appliance and click the Network tab. |
2 | Select the desired adapter and click Edit. |
3 | Enter the desired changes, and click Save. |
1 | On the Configure > Appliances page, select the appliance and click the Network tab below. |
2 | On the Network tab, click Edit Hosts File. |
3 | Do one of following: |
• | To add an asset, click Add, enter all applicable infomation, and click Save. |
• | To edit an asset, select it in the list, click Edit, modify infomation, and click Save. |
• | To delete an asset, select it in the list, click Delete, check the I understand the risks... box, and click Delete Host. |
1 | Log in to the appliance UI. |
You must log in directly to the appliance. You cannot change the port security settings of a managed appliance.
2 | On the Configure > Appliances page, select the appliance and click the Network tab below. |
3 | On the Network tab, click Ports. |
4 | View the Port Security area to see the current port security setting and to determine which setting you want to apply. Click each option to see the associated closed ports: |
• | None (Open All) opens all ports. |
• | Low, Medium, and High closes the ports listed in the table above. |
5 | Select a Port Security option and click Save. |
In addition to the standard appliance network settings, additional ports must be open if your appliance and its protected assets are separated by a firewall, to connect to the Internet, and to copy backups to a hot backup copy target.
Additional ports must be open if there is a firewall between your appliance and its protected assets, for connectivity to the Internet, and for connectivity to any hot backup copy target. See these tables for details:
Task |
Port, Protocol, and Rule |
Hostname and IP Address |
Notes |
|||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Protect assets that are separated from the appliance by a firewall. |
1743:
1745:
|
Appliance hostname and IP Asset hostname and IP |
If a firewall exists between the appliance and the assets (machines) you wish to protect, open these ports to enable communication and data transfer between the appliance and assets. You must also enter 1745 in the appliance master ini file. To do this:
|
Task |
Port, Protocol, and Rule |
Hostname and IP Address |
Notes |
||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Product Updates |
20 and 21:
80:
|
ftp.unitrends.com 50.19.127.159 |
Used by the Unitrends appliance to perform software updates. |
||||||||||||
Remote Support |
443:
|
support-itivity.unitrends.com 74.202.224.68 |
Used for opening a remote tunnel to the Unitrends support team. |
||||||||||||
Proactive Monitoring |
161 and 162:
|
notifications.unitrends.com 104.130.228.89 |
Used for SNMP trap collection for all proactive monitoring. |
Task |
Port, Protocol, and Rule |
Hostname and IP Address |
Notes |
||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Backup copy to the Unitrends Cloud or your Unitrends target appliance. |
The OpenVPN port provided by Unitrends Or The port number you have configured for the secure tunnel connection to the backup copy target appliance.
443:
|
69.164.150.220 |
Used for copying data to the Unitrends Cloud or your Unitrends target appliance. |