Unitrends Appliance Console Interface

When you log into the Unitrends Appliance console, you should see four buttons on the left-hand side of the screen:

To go back to the RRC from another browser tab, check your tabs to see if the RRC is already running, with the title "localhost Unitrends Rapid Recovery Console". If so, click on the RRC's browser tab and you will switch back to the web-based management interface. If not, click on "RRC" on the left-hand-side of the screen to open a new browser tab for the RRC. If the window still does not appear, close the web browser altogether and click on "RRC" again to re-start the browser and load the management interface.

When you login or click on "RRC", you may see the following message:

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

This message indicates that a browser (Firefox) process for this user is already running. This will occur if a user is logged directly into the console or using VNC and is at the same time logging into the console or using VNC with the same username, since Firefox only allows one process at a time per login name. For advanced users, there are ways to allow concurrent sessions by creating different Firefox profiles (using the "firefox -p" command) and selecting another profile for the second user. However, the simplest method is to see if another browser window is open on the console or the other VNC session, and to close it (alternatively, you may "kill" the firefox process). Once the other browser window is closed, you should be able to click on "RRC" again to re-start the browser and load the management interface.