Windows configuration requirements

The following Windows configuration settings are required for the agent push feature:

     Workstation and Server services must be running and set to automatic restart.

     For Windows Vista and later, Network discovery and Printer and File Sharing must be enabled for the current network profile (in Control Panel > Network and Sharing Center).

     For Windows XP Professional and 2003, File and Printer Sharing for Windows Networks must be enabled for the network adapter itself. Select Control Panel > Network and Sharing Center > Change Adapter Settings, right-click the adapter, select Properties and check File and Printer Sharing for Microsoft Networks.

     For Windows XP Professional, turn off Simple sharing in Control Panel > Folder Options > View > Use simple file sharing.

     Trust credentials entered on the Unitrends Add Client page must have administrative privileges. On systems with user account controls (UAC) enabled, at least one of the following must also apply:

   The trust credentials entered are for a domain administrator account.

   The trust credentials entered are for a system administrator account. Being a different member of the Administrators group is insufficient. If the administrator account is disabled, enable it by executing the following in an elevated command prompt: net user administrator /active:yes

   Registry key LocalAccountTokenFilterPolicy must exist and be set to 1.

     Firewall rules must allow inbound and outbound traffic between both machines. Default Windows firewall rules limit many services to the subnet. If the backup system is outside the client subnet, modify firewall Printer and File Sharing settings (TCP ports 139 and 445) to allow communication between the systems.

     For 32-bit clients only, the Windows client must be configured with English as the default language. Select non-English default languages are supported for 64-bit clients. For a list of supported languages, see the Unitrends Compatibility and Interoperablity Matrix.