Troubleshooting Windows legacy Exchange agent

Network share access error is displayed while trying to connect to the Samba share

Verify that permissions have been assigned to connect to Samba. Verify the following steps:

1        Check the Samba status by typing the following command.

/etc/init.d/smb status

2        Check the samba configurations file to check if the backup system and client have an entry in the allow hosts field of the Samba section in the smb.conf file.

vi /etc/samba/smb.conf

3        Restart the samba services.

Note: Verifies are not supported in the legacy Exchange agent (only), and do not run if configured.

Transaction logs are not truncating after a master backup is run on the Exchange server

Be sure that all of the information stores within the storage group are defined for backup. For more on transaction log truncation, see Microsoft’s technical information on transaction log truncation.

Another Exchange backup of a higher priority has been started or is currently running. This backup has been canceled

This message may occur if an Exchange Information Store differential backup is running when an Exchange Information Store master backup is launched. The Exchange Information Store differential backup is canceled to allow the Exchange Information Store master backup to run.

Kroll Ontrack PowerControlsTM message: An error occurred processing the log file. Continuing without logs.

This error may occur when Exchange transaction logs are either missing or corrupt. Verify that all restored transaction logs from both the master Exchange store backup and the differential Exchange Store backup are located in the folder specified in the Log File Path field in the Open Source Files dialog box. Use the command ESEUTIL /MH to determine which transaction logs may have uncommitted transactions.