Client Configuration
The client configuration subsystem allows clients to be added, managed, and monitored. The first screen depicts a tiled list of large icons representing the ability to add a client ("[Add Client]") and each of the clients that have previously been created. By selecting one of these, the following attributes may be viewed and changed:
- Computer Type: Type of client, i.e. Windows, Linux or VMware.
- Client/Server Name: The name of the client.
- IP Address: IP address of the client.
Authentication
- Establish trust: Checking this will allow the user to enter the administrative username, password and domain (Optional). The connection to the server will be check on Setup.
- Use default credentials: The user should check this box if the default credentials apply to the Client being added.
Options
- Enable this computer to be protected: If not selected backups will not be performed on this client.
- Automatically create a backup schedule for this computer and apply it immediately: Should be checked if this client should be added to a backup schedule.
- All backups performed on this computer are to be replicated to the vault: Should be checked if all file-level backup operations from the client be protected via the off-site vault for disaster recovery purposes.
- All backups performed on this computer are to be encrypted: Should be checked if all backup operations from the client be encrypted.
Advanced Options
- Use the username, password, and domain specified above as the default credentials for the entire system: This should be checked if the credentials entered in the Administrative Username/Password/Domain boxes are applicable to other systems and should be used as default credentials.
- Priority: The priority of the backup (and its associated replication can be lowered or highered (or remain as normal)).
- Use SSL: (Higher Security and rarely needed) Check this box if SSL is needed to protected the computer.
If there are applications associated with the client, such as an Exchange Server or SQL Server, a button 'Manage Applications' will be displayed.
Selecting this with launch the application manager dialog. Selected applications will be visible under the client in the navigation tree.
There are various buttons on the client configuration page:
- Setup: Selecting this button causes the client to be created or modified. If the Establish Trust has been selected an attempt will be made to communicate with the client. If an entry has not already been added to the Hosts file for this client, an attempt will be made to enter. Host file entries can be viewed and modified here: Settings, Clients Networking and Notifications, Networks, Hosts
- Delete Client: This button is displayed only if an existing client is being modified. Selecting it causes the current client to be deleted.
- Close: This button will return the user to the Clients screen.
Establish Trust
Establish Trust is a feature whereby connection with the server will be verified. When establishing trust, a user no longer has to manually download and install the agent on a Windows system (32 and 64 bit) before adding it as a client on our system. If encountering an error when attempting to Setup a Client, the following needs to be verified:
- Network Discovery is On
- File and Printer Sharing is On
- Make sure that the network adapter itself has “File and Printer Sharing for Windows Networks” checked
- Simple Sharing is Off: Control Panel > Folder Options > View > uncheck Use Simple File Sharing
- If Windows 7 or Windows Vista, and errors persist when adding the client, it is likely related to User Access Control (UAC) remote access restrictions. If the errors persist, the UAC policy will need to be changed. For more on the change see this link: http://support.microsoft.com/kb/951016.
If errors persist, the UI displays a message is displayed that informs the user to download the agents from the Unitrends web site and install them directly. The agents can be found here:
http://www.unitrends.com/support/customer-care-center/latest-agent-releases.html