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PART I: INSTALLATION
1 Server Installation 21
Contents of the distribution 21
Installing the distribution 22
Tape Distribution 25
CDROM Distribution 25
FTP Distribution 26
Let's Actually Install Something 26
Setup and Configure the Installation 27
Choose Database Location 28
Reports Location 28
Administration Security 29
Daemon Install 29
Tape Device 29
Database Creation 29
Installing Add-On Modules 29
2 Client Installation 31
Unix Installation 31
Install From Local Tape or CD-ROM 31
Install From Remote Tape or CD-ROM 32
Client Priority 32
Microsoft/Novell Preliminaries 33
Windows95, 98, NT, 2000, XP and 2003 34
Novell 4.x, 5.x, 6.x Installation 35
Novell 3.x Installation 36
NT Installation Notes 36
Troubleshooting Windows NT, 2000, XP or 2003 Installation 37
Uninstalling Backup Professional 37
Uninstalling a current 9x/ME/NT/2000 Client (version 1.5.2 or later) 37
Uninstalling a current NT/2000/XP/2003 Client (version 1.3 or later) 38
Uninstalling a current Win 9x/ME Client (version 1.3 or later) 38
Uninstalling for NT/2000 (version 1.2z or earlier) 38
Uninstalling a Windows 3.x/Win 95/Win 98 (version 1.2z or earlier) 39
NT 4.0 TERMSERVER installation 39
PART II: GETTING STARTED
3 Overview 43
Introduction 43
License Issues 45
Memory Requirements 46
Disk Space Requirements 46
Backup Information Database 46
Reporting Features 47
GUI Features 47
Remote Administration 48
Platforms Supporting Non-GUI Features 48
Security 48
Backup Schedules 49
Tape Issues 49
Jukebox Issues 49
Online Help 49
4 Quick Start 51
Running Backup Professional 51
Testing Your Tape Hardware 52
Performing Your First Master Backup 53
Configuring Your First Schedule 55
Adding Clients to a Group Schedule 56
5 Setup and Configuration 59
Configuration Tutorial 60
Configuration Worksheet 60
Adding Clients and Devices 61
About the Tutorial Scenario 61
Steps to Configuration 63
Devices Configuration 63
Setting the Default Device 66
Setting Up Disk-to-Disk Devices 66
Disk-to-Disk Multithreading Support 68
Disk-to-Disk Purging Driver 68
Disk-to-Disk Capacity Based Licensing Option 69
Client Configuration 70
Scheduling Automated Backups 71
Schedule Theory 71
Schedule Grouping 72
Schedule Worksheets 72
Adding Clients to a Group Schedule 75
PART III: ADMINISTRATION
6 Task Monitor and Administration 83
Introduction 83
Initial View 84
Task View 85
Task Detail 85
Cancelling and Holding Tasks 85
Viewing Task Files Being Processed 87
Stopping and Starting Tasker 87
Configuration and Setup 88
Modify Initialization Files 88
Supervisor Override 88
Routines 89
Processes 90
License Management 90
How Is It Licensed? 91
Registering The Product 91
Completing The Registration Process 93
Future Upgrades To Your License 94
Remote Control of Administration Utility 95
Remote Administration Actions 95
7 Remote Administration 97
Introduction 97
Capabilities of the Remote Administration Module 99
Navigating Fields and Forms 101
Messages and Hints 102
Context Sensitive Help. 103
Vertical and Horizontal Scrolling 103
Searching for Files 104
Adding a Scheduled Unattended Backup 105
Viewing the Results of a Restore 105
Graphics Modes 105
Color Settings 106
Terminals with no or limited function keys 106
Function Keys Not Set 107
TERMINFO Adjustments 108
8 History and Reports 111
Reports 112
Regular Reports 112
Advanced Reports 113
Manual Scheduled Backup Reporting 116
Backup History 116
Schedule History 120
9 Troubleshooting 123
Calling For Support 123
BP Process is Consuming All System Resources 124
Database 124
Network 125
Firewalls 128
NAT Support 128
Slow Network Connection 129
Tape Device 129
Device Busy 129
Tape Media Errors 130
Error Writing a Tape Label 130
Tape Drive is very Slow 131
Disk-To-Disk (D2D) Device 131
Not Enough Space To Create Device 131
Backups Failing Because D2D Device is out of Space 132
Operating System/Filesystem Errors 132
Out of Filesystem Space 132
Locked Files Errors 132
Setting the Debug Level 133
Human Error 133
Avoiding Possible Database Problems 134
Error in Software 134
Licensing 135
Scheduling Issues 135
Client Side Problems 136
Task Queue Problems 136
Cannot Submit Task to Server 137
Task Sits in Queue - Nothing Happens 137
Backup Problems 137
Backup Times-Out 137
Backup is Cancelled 138
Backup Encounters Media Error on the Tape 138
Backup encounters Full Tape 138
Backup Runs out of Space on the Tape 138
Backup Not Progressing 138
Restore Problems 139
Cannot See the Files I Want 139
No Files were Restored 139
Files Restore Slow Using D2D Device 139
Bare Metal Plus Problems 140
Hard Disk not detected 140
10 Tape Management 141
Tape Labeling 142
Manually Labeling a Tape 143
Automatically Labeling a Tape 144
When Will a Tape Be Overwritten 144
Tape Utilities 145
Tape Commands 145
Tape Contents History 147
Importing A Tape 148
Deleting the Last Backup From a Tape 149
Using Disk Files Instead of Tapes 150
Device Monitor 150
11 Working With Jukeboxes 153
Configuring a Jukebox 154
Jukebox Implementation in Group Schedules 157
Manual Backup/Restore Using a Jukebox 158
12 Database Administration 161
Weekly Update Procedure 161
Post Schedule Processing 162
Database Residing on an NFS Partition 162
Database Is Too Large 162
Deleting Old Tapes 163
Moving The Database 163
Resetting the Database 163
Database Utilities 164
PART IV: BACKUP & RESTORE PROCEDURES
13 Manual Backups 167
Overview and Description 167
About Backup Profiles 168
Master/Incremental Backup 170
Selective Backup 172
Selecting Files to Include and Exclude 172
Options (General and Advanced) 174
Authentication 176
Running a Backup 177
Remote Control of Unix Backup Facility 178
Remote Backup Utility Actions 179
14 Restore Procedures 181
Introduction 181
Selecting a Client 182
Authentication 182
Selecting a Backup Date 183
Choosing the Backup 183
Restore by File Versions 184
Selecting Files to Restore 186
Recovery/Verify Options 187
Restore to Client 187
Target Directory 187
Flat Restore (files only, no folders) 187
Select Files... 187
Remote Commands 187
Restore Device 188
Switches 188
Starting the Restore 188
Remote Control of Restore Facility 189
Remote Restore Actions 189
15 Windows Client Interface 191
Overview of events 192
Capabilities 193
Preferences 193
Current Profile Settings 195
Advanced Preferences 196
Profiles 203
Master Backups 203
Incremental Backups 205
Selective File Backups 206
Restores 207
Verify/Compare a Backup 216
Other Functions 216
PART V: MODULES
16 Disaster Recovery: BareMetal for Sun Solaris 227
Introduction 227
Solar Shield License 229
Restrictions 229
Generating the Solar Shield 229
Mirrored Drives 232
Non-Supported Mirror Systems 233
Veritas Volume Manager Support 233
Solar Shield Files 234
Deploying the Sun Solar Shield 236
Boot Procedures for floppy or tape Solar Shield media. 236
Boot procedures for CDROM version of Solar Shield 237
Usage 239
Testing 239
Preparing the Main Disk 240
Viewing Recorded Information 241
BP Server Restore 242
BP Client Restore 243
Initiate Client Restore From Server 243
Sun Solar Shield Environment Variables 244
Can't Find Your Sun Solar Shield Floppy? 245
Automatically Generating a Solar Shield 245
Some common problems with bootable Solar Shield CD-ROMs 246
Quick Reference Guide For Disaster Recovery. 250
17 Xdiskbuild 251
Introduction 251
Configuration file 252
Tools submenu 254
How to Setup 254
Licensing. 255
18 Disaster Recovery: BareMetal for SCOŽ Unix 257
Introduction 257
Installing the System Crash AIR-BAG 258
Creating Extra Space on the A2 Floppy 258
Creating the AIR-BAG Diskettes 258
Creation Script 258
Testing the A1 and A2 Diskettes 259
When to Regenerate AIR-BAG Diskettes 260
The AIR-BAG Main Menu System 261
19 BareMetal Disaster Recovery: IntelŽ Platforms 263
Introduction 263
Bare Metal Plus (Network Edition) CD version 267
Specifying Bare Metal Settings for a Client 268
Bare Metal Plus (Network Edition) CD/Floppy Combination version 270
Specifying Bare Metal Settings for a Client 271
Bare Metal Plus (Network Edition) Floppy only version 272
Specifying Bare Metal Settings for a Client 273
Determining Hardware Controllers 275
Optimization 276
Microsoft Windows Dynamic Disk 276
Scheduling a Bare Metal Backup 277
A Manual Bare Metal Backup 277
Recovering From a Crash 277
Basic Restore Procedures 278
Restoring to a New Disk 278
When to Make Bare Metal Backups? 279
Using Bare Metal Plus to Clone a PC 279
Trouble Shooting 280
Changing the Client and Server IP Address 280
20 BareMetal (ParaChute 2000) Disaster Recovery 281
Introduction 281
Supported Operating Systems 281
Installation 282
Features 282
Using ParaChute 2000 283
Evaluation Version 283
Advanced Issues 284
21 Disaster Recovery: SCOŽ UnixWare 7 285
Concepts 287
Installation 288
Creating the Air-Bag Diskettes 288
Setup and Configuration 289
When to Generate Fresh Diskettes 290
Creating the A1 Diskette (Boot Disk) 290
Handling Space Problems on A1 Diskette 291
Creating the A2 Diskette (Root Filesystem) 291
Conditionally Added Modules 292
Adding Custom Files to the A2 Diskette 292
Handling Space Problems on A2 Diskette 292
Completion 293
Utility Menu 293
Booting Options 294
Jump Start Booting 294
Fast Boot (A1 only) 295
Testing the A1 and A2 Diskettes 295
Utilities 296
The AIR-BAG Main Menu System 296
Diagnostic/Confidence Test 297
Single Filesystem Restore (ROOT,STAND,OTHER) 298
Fully Automated Restore 298
Restore to Same Hard Disk, Step by Step 299
Restoring to a New Partition or Hard Disk 299
Modem Technical Assistance Service 299
Utilities Menu 301
Filesystem Status Report 301
Adjusting Filesystem Sizes 302
Hard Disk Parameter Information 302
View Controllers 302
Load BTLD Modules 302
View PCI, ISA, PCM/CIA Cards 302
Modify Resource Manager Database 303
Unix Experts Menu 303
Hard Disk Single User Mode 304
Deleting Filesystems from the Master List 304
Slice Manager 305
Special Features 307
Merging Two Filesystems into One 307
Splitting One Filesystem into Two 308
Hard Disk Name Mapping 308
Bootable CD-ROM 309
22 DataSweep Technology 311
Introduction 311
How to Setup 311
Start and Stop 313
Licensing 313
23 Secure Data Sync 315
Introduction 315
Basic Overview: 317
How to Setup 318
Configuring clients. 319
Data Secure Sync Requirements 321
Start and Stop 323
Phase 1 Transfer 323
Alternative 1 324
Alternative 2 324
Alternative 3 324
Alternative 4 325
Replicated Backup 325
Reports 327
PART VI: APPENDIXES
A Before/After Commands Specification 331
User-Defined Commands 331
System-Defined Command 333
B Settings 335
Configuration Options 336
Configuration Options (Windows and Novell) 339
DataBase 340
Debugging 342
Disk-to-Disk 342
Juke<interface> 344
Location Information 345
Media Information 346
Nice 347
Reports 347
Server Information 347
Tape Commands (Tape Definitions) 348
Unattended Backup Information 351
XBackup 352
XRestore 353
C Tape Format 355
D Command-Line Utilities 357
inittape 358
dispatch 359
bpr 360
bputil 363
printdb 365
reorgdb 366
bpbuild 366
lcsexec 368
prorpt 369
Sizer 372
Span_tapes 373
E Platform Hints 375
Linux Considerations 375
Full or Root Restore of a Linux Machine 375
Microsoft Windows Consideration 376
Full Restore of Windows NT 376
Full Restore of Windows Registry 376
Non-Destructive Restore of Windows Registry 377
F Error Reference 379
General Errors 379
Fatal Server Errors 380
Fatal Server Error Messages While Backing Up 387
Interpreting Difficult Problems By Viewing The Client Log Files 390
Network Errors 390
Backup Messages 391
Fatal Errors While Backing Up 391
Fatal Errors While Restoring or Verifying 393
Warnings While Backing Up 394
Warnings While Restoring or Verifying Data 400
Glossary 405
Contents

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