Access the Unitrends Website to locate helpful tools and information.
1 Go to www.unitrends.com.
2 Hover over the Support option or click Support to see the following options.
Tools and Information |
Description |
---|---|
Overview |
Lists Support and Sales contact information, support levels, and other helpful information. |
Coverage Plans |
Provides details of the hardware and software coverage plans. |
Forum |
Provides links to forums discussions. |
KnowledgeBase |
Contains helpful articles about the Unitrends system and provides a Google type search option. You can also submit a ticket through the KnowledgeBase home page. |
Technical Documents |
Lists technical documents such as data sheets, partner tools, best practices, technical resources, user guides, release notes, and support agreements. |
Video Tutorials |
Provides informative video tutorials listed by topic. |
Latest Agent Releases |
Provides the latest agent releases so you can update your Unitrends product. |
Customer Beta Program |
Information about the Unitrends beta program and the option to sign up. |
Customer Portal |
Provides the option to log in to the Customer Portal. (See Customer Portal for more information.) |