PSA Integration with ConnectWise

This chapter provides information and procedures about integrating with the PSA tool, ConnectWise. See the following topics for details:

     Introduction

     Configuring the PSA tool

- Configuring settings in ConnectWise

- Configuring the Unitrends PSA Integration feature

- Configuring PSA settings in the Unitrends system

     Modifying or deleting a PSA configuration

     Viewing ticket history

     Invoking the billing script