To request access to the Customer Portal

Access to the Customer Portal requires registration. Follow these instructions.

1        Go to www.unitrends.com.

2        Click Customer in Login: Customer in the upper right corner. You see the Customer Care Center window.

3        Click Request Access in the bottom right of the Customer Care Center window. You see the Request Portal Access window.

4        Enter the required information and click Save.

A confirmation message displays thanking you for your request. The Unitrends Support Center will send your credentials (user name and temporary password) via email within 24 hours.

5        Once you have your credentials, go back to www.unitrends.com and click Customer in Login: Customer.

6        Enter the user name and temporary password that the Unitrends Support Center emailed to you, then click Login.

7        Enter your new password twice (for new password and to verify new password), then click Change Password.

8        You now have access to the Customer Portal.