To manually update Windows agent versions earlier than 5.0.2

1        Uninstall the agent software using one of these procedures:

     Maintenance mode for Windows XP, 2003, and up

     Maintenance mode for Windows 2000 client

     Command-line installer for Windows clients, use if you have deployed from the command line using Group Policy

2        Reboot the Windows client.

3        Install the latest agent version as described in Manually installing the Windows agents.

4        Reboot the Windows client.