The following requirements must be met to enable Unitrends’ SharePoint protection:
• SharePoint version must be supported by Unitrends. See the Unitrends Compatibility and Interoperability Matrix for details.
• To protect SharePoint 2007 or 2010, the Unitrends system and Windows agent can be running 7.0 or higher. However, upgrading to the latest agent is recommended.
• To protect SharePoint 2013, both the Unitrends system and Windows agent must be running version 7.1 or higher.
• The SharePoint farm configuration must adhere to Microsoft best practice standards. An SPFarmBackup domain account that is a member of the local administrators group must be configured on each node in the farm.
• SharePoint administration and timer services must be running on the primary node.
• The SharePoint administration and timer services must have local administrator privileges. Be sure the service is a member of the necessary Windows security groups or SharePoint groups.
• Prerequisite configuration steps must be performed on the primary node, as described in .
• Trust credentials are needed for the Unitrends system to back up the SharePoint farm database. These credentials must be set at the database instance level as described in To create a new credential for a SharePoint database below. To ensure sufficient privilege, it is recommended that the credential user be a member of the administrators group on the local computer for each member of the farm, and a member of the farm administrator’s SharePoint group. In addition, you may also wish to define client-level trust credentials to enable push install of the Unitrends agent. These client-level trust credentials are not used to back up the SharePoint instance. You must define instance-level credentials for backups to run successfully. For more on trust credentials, see Client trust credentials.
If you experience backup errors using new credentials, see the following KnowledgeBase articles for more information: KB 1181, KB 1183, KB 1184,
KB 1185, KB 1186, and KB 1187.