Run this procedure using the Runtime Name you obtained in Step 4 of To connect a tape archiving device to Unitrends Enterprise Backup for VMware. This example procedure uses vmhba1:C0:T0:L0 as the Runtime Name.
1 Using a terminal emulator, such as PuTTY, connect to the ESXi server with the following:
• ESXi server IP address
• port 22
• SSH connection type
2 Log in using the administrative account.
3 At the command prompt, type the following command and press Enter:
esxcfg-rescan <SCSIcard>
where <SCSIcard> is the name of the SCSI card. For example, vmhba1.
4 When you see a message indicating the scan failed and the card is used by world, enter the following command to obtain the tape model and vendor information from the command output:
grep ScsiScan /var/log/messages
Note that the model and vendor information may contain trailing spaces. You will need to include any spaces when entering information below. For example, “LTO-3 HH " is different from ""LTO-3 HH".
5 Enter the following command, supplying the vendor and model information obtained above. In this example, the vendor is TANDBERG and model is LTO-3 HH.
esxcli nmp satp addrule --satp=VMW_SATP_LOCAL --vendor=TANDBERG --model=^LTO-3 HH*
6 Enter this command supplying data from your Runtime Name. The example here is for Runtime Name vmhba1:C0:T0:L0:
esxcli corestorage claiming unclaim -t location -A vmhba1 -C 0 -T 6 -L 0
7 Enter this command:
esxcfg-rescan <SCSIcard>
where <SCSIcard> is the name of the SCSI card. For example, vmhba1.
• If the rescan is successful, continue with this procedure.
• If the rescan fails, try entering different vendor and model names, supplying wildcard and control characters (for example, ^TANDBERG*).
8 Go back to vSphere, and click Refresh to get the new Runtime Name. Continue with Step 5 in the To connect a tape archiving device to Unitrends Enterprise Backup for VMware procedure.