Troubleshooting file restore

Files are not seen when restoring from a backup

Make sure the backup has actually completed and that an attempt to restore files is not made before the database has been updated.

Be sure to view the backup for the proper client and the proper date for the client.

Scroll the files list to the right to see the full name of the files.

If the backup was in progress during a system crash and the system was later restored, the database contains the backup record only. The backup’s files do not exist in the database.

Windows system state restore for Active Directory fails

Make sure you are in Directory Services Mode for the AD restore.

Restoring Linux backup files to a Windows file system fails

Create the needed directory structure on the Windows client prior to starting the restore. This will produce a successful restore.

Note: The status will indicate the restore was canceled, but the files should be present in the appropriate directory on the Windows server.