SCSI card is not active

Run this procedure using the Runtime Name you obtained in Step 4 of To connect a tape archiving device to Unitrends Enterprise Backup for VMware. This example procedure uses vmhba1:C0:T0:L0 as the Runtime Name.

1        Using a terminal emulator, such as PuTTY, connect to the ESXi server with the following:

     ESXi server IP address

     port 22

     SSH connection type

2        Log in using the administrative account.

3        At the command prompt, type the following command and press Enter:

esxcfg-rescan <SCSIcard>

where <SCSIcard> is the name of the SCSI card. For example, vmhba1.

4        When you see a message indicating the scan failed and the card is used by world, enter the following command to obtain the tape model and vendor information from the command output:

grep ScsiScan /var/log/messages

Note that the model and vendor information may contain trailing spaces. You will need to include any spaces when entering information below. For example, “LTO-3 HH     " is different from ""LTO-3 HH".

5        Enter the following command, supplying the vendor and model information obtained above. In this example, the vendor is TANDBERG and model is LTO-3 HH.

esxcli nmp satp addrule --satp=VMW_SATP_LOCAL --vendor=TANDBERG --model=^LTO-3 HH*

 

6        Enter this command supplying data from your Runtime Name. The example here is for Runtime Name vmhba1:C0:T0:L0:

esxcli corestorage claiming unclaim -t location -A vmhba1 -C 0 -T 6 -L 0

 

7        Enter this command:

esxcfg-rescan <SCSIcard>

where <SCSIcard> is the name of the SCSI card. For example, vmhba1.

     If the rescan is successful, continue with this procedure.

     If the rescan fails, try entering different vendor and model names, supplying wildcard and control characters (for example, ^TANDBERG*).

8        Go back to vSphere, and click Refresh to get the new Runtime Name. Continue with Step 5 in the To connect a tape archiving device to Unitrends Enterprise Backup for VMware procedure.