To verify the SAN-direct method is used

If vProtect is unable to access the SAN directly, the backup runs using the regular network connection. Upon configuring SAN-direct and running the first backup, it is recommended that you verify that the SAN-direct method was used.

To check whether the backup ran using the SAN-direct method, double-click the backup in the Status window or on the Backups report to view associated details. Look for the following in the Raw Output in the vProtect Messages section:

     using transport method san (for Recovery-Series) or using transport method hotadd (for UEB) indicates the SAN-direct connection was used for the backup.

     using transport method nbd or nbdssl indicates the regular network connection was used for the backup. Check your physical cable connection and the iSCSI or FC configuration for issues.