1 Uninstall the agent software using one of these procedures:
• Maintenance mode for Windows XP, 2003, and up
• Maintenance mode for Windows 2000 client
• Command-line installer for Windows clients, use if you have deployed from the command line using Group Policy
2 Reboot the Windows client.
3 Install the latest agent version as described in Manually installing the Windows agents.
4 Reboot the Windows client.