Unitrends website support information

Access the Unitrends Website to locate helpful tools and information.

1        Go to www.unitrends.com.

2        Hover over the Support option or click Support to see the following options.

Tools and Information

Description

Overview

Lists Support and Sales contact information, support levels, and other helpful information.

Coverage Plans

Provides details of the hardware and software coverage plans.

Forum

Provides links to forums discussions.

KnowledgeBase

Contains helpful articles about the Unitrends system and provides a Google type search option. You can also submit a ticket through the KnowledgeBase home page.

Technical Documents

Lists technical documents such as data sheets, partner tools, best practices, technical resources, user guides, release notes, and support agreements.

Video Tutorials

Provides informative video tutorials listed by topic.

Latest Agent Releases

Provides the latest agent releases so you can update your Unitrends product.

Customer Beta Program

Information about the Unitrends beta program and the option to sign up.

Customer Portal

Provides the option to log in to the Customer Portal. (See Customer Portal for more information.)