If vProtect is unable to access the SAN directly, the backup runs using the regular network connection. Upon configuring SAN-direct and running the first backup, it is recommended that you verify that the SAN-direct method was used.
To check whether the backup ran using the SAN-direct method, double-click the backup in the Status window or on the Backups report to view associated details. Look for the following in the Raw Output in the vProtect Messages section:
• using transport method san (for Recovery-Series) or using transport method hotadd (for UEB) indicates the SAN-direct connection was used for the backup.
• using transport method nbd or nbdssl indicates the regular network connection was used for the backup. Check your physical cable connection and the iSCSI or FC configuration for issues.