Troubleshooting backups and schedules

Backups remain in a queued state but do not execute

Verify that the backup device is online. Select Settings > Storage and Retention > Backup Devices and open the device you wish to use. Make sure the online box is checked for the device.

Schedules do not launch

Make sure tasker is running. Go to Settings > System Monitoring > Jobs and check the Advanced Options checkbox to see the Start tasker at the bottom of the screen, if present.

Failure adding selective backups to the calendar

If a calendar is in use in a schedule that has no selective backups associated with it, attempts to modify the calendar to add a selective backup will fail. This is expected behavior, since an inclusion list is required for selective backups and none are currently assigned in the schedule. Follow these instructions to add a selective backup to an existing schedule:

1        Make a copy of the calendar that will be modified.

2        Edit the copied calendar and add one or more selective backups on the desired dates.

For each schedule using the calendar, perform the following:

3        Select the schedule and click View/Modify.

4        Change the calendar assignment to reflect the new calendar.

5        Assign inclusion lists to all clients selected in the schedule.

6        Save the schedule.